Visiting the website
Various data are automatically collected and processed by us to enhance the user experience and to ensure the security and stability of our service, such as:
- Information about the accessing end device and the software used.
- Date and time of access
- Websites from which the user accesses our website
- IP address
The at least temporary storage of the IP address is technically necessary to enable the delivery of our service to your end device. The legal basis for data processing is Art. 6 para. 1 lit. b GDPR.
In addition, we process your unabbreviated IP address or your pseudonymous ID during the visit for the purpose of and in our interest to measure the efficiency and performance of our website. Usage profiles are not created in this process. Your IP address or pseudonymous ID is automatically anonymised immediately after the respective session is closed. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR.
To obtain access to the Enlyo service, registration by means of an existing user account is required. A corresponding registration is necessary for the user account. Doing so we ask you for your:
- E-mail address,
- Discord tag
- Profile picture/avatar
The user account information is only visible to the user, and only when added by the user, team members.
We also use your e-mail address collected during registration to inform you by e-mail about our own services. You have the option to object to the sending of this information about further service offers at any time, e.g., by clicking on the unsubscribe link provided for this purpose in each of these emails.
The collected data will be deleted after termination at your request.
When a user chooses to import a local video to their Enlyo account, Enlyo collects this information and stores it in the cloud.
Videos are only available in the respective users account and can be shared with team members. Content added by the user is not shared with other users or third parties.
Subscription and paid services
When you take out a subscription or subscribe to a service that requires payment, we process the personal data you provide for the purpose of executing and fulfilling the contract. Furthermore, we are required to process personal data for the purpose of fulfilling legal obligations, such as tax obligations. For VAT reasons, this also includes storing the IP address of the device from which you accessed the relevant website when concluding the contract.
Duration of storage; retention periods
We generally store your data for as long as is necessary to provide our offering and the associated services, or for as long as we have a legitimate interest in continuing to store it. Thereafter, we delete your personal data except for such data that we must continue to store in order to fulfil legal obligations (e.g., we are obliged to retain documents such as contracts and invoices for a certain period of time due to retention periods under tax and commercial law).
You can delete your accounts by writing to us at firstname.lastname@example.org.
General technical organisational measures
The Enlyo website is behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific job are granted access to personally identifiable information. These employees are trained in security and privacy practices and treat your information confidentially.
Place of processing
We also process personal data in countries outside the European Economic Area (“EEA”), including the USA. Insofar as an adequacy decision of the European Commission exists for the respective third country, we have concluded the standard contractual clauses of the EU Commission pursuant to Art. 46 (2) lit. c GDPR with the services used in third countries to ensure an adequate level of data protection. Since 27 September 2021, we have been using the new standard contractual clauses of the European Commission.
Exercising our rights
Based on Art. 6 para. 1 lit. c and f GDPR, we use and store your personal data and technical information to the extent necessary to prevent or prosecute misuse or other illegal behaviour on our website, e.g., to maintain data security in the event of attacks on our IT systems. This also takes place insofar as we are legally obliged to do so, for example due to official or court orders, and for the exercise of our rights and claims as well as for legal defence.
Questions about data protection
If you have any questions about data protection by us, or if you wish to contact us about a matter concerning your personal data, we will be happy to assist you. Please send an email to email@example.com. As a rule, we will reply to you by the technical means you have chosen for your enquiry.